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CastleBranch Background Check

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If anyone has had to use CastleBranch to submit a background check in order to be considered for a program, did anyone have issues with the company stating they were unable to verify employment because they are "unable to process verifications which require additional fees"? I just received a copy of my background check and that was documented on there, and I don't know if this is going to cause any issues or I'll need to contact someone else to see if there's something I need to do from my end. 

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So just to follow up with this in case someone else runs across this situation, I called the school I'm interviewing with and they said it's not a huge deal if they can't get employment verification because a lot of jobs now are using these companies that cost extra money to access employee verification records. So no worries there!

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