Patient Liaison APP

[MVPP2003]

Hello ya'll ! I am a PA of 11 years w/ IM, inpatient cards experience and a rare opportunity/unheard sprung up. Due to the RN shortage, a cardiology group has invited me to interview to become the APP patient liaison for outpatient cardiology patient. This would be a piloted position. Essentially triaging patient cases during business hours, sorting through tasks, answering any residual questions patients may have post discharge, INR adjustments, etc. No direct patient interaction except for " the rare occasions". 

Sounds to good to be true yes ? Anything that ya'll recommend for screening questions ? 

Any insight in personal experience appreciated.

 

Stay healthy <3