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It is a late night in the hospital and I am assigned to draw blood on a "frequent flyer", lets call him Mr. Jones. Mr. Jones is not known for his "great personality" but accepts me to draw his blood anyway. When I am explaining why I am there he just nods with no expression, bottom line I am about to stick him with a needle and nothing I say will make it better. Afterwords, I ask him, "Is there anything I can get for you"? His eyes snap towards me with raised eyebrows. "Yes" he says hesitantly, as if no one has asked him this before. "Okay, what can I get for you"?. He answers without a moment